Busy Lamp Field (BLF) capability allows attendants to monitor up to 5,000 extensions or lines on a single 3300 ICP or across a cluster or network of 3300 ICPs
Incoming Calls list provides visual indication of all incoming calls, allowing attendants to prioritize calls and customize their greeting based on the calling line information
Direct Station Select (DSS) feature enable operators to pick up ringing extensions and process callers more efficiently
Calls on Hold enhancements provide attendants with additional information that allows them to handle calls more efficiently
Specialized telephony keypad for dialing, call processing, and access to features and applications
Highly intuitive GUI that includes screen-based call status and call handling prompts, making operations as simple as point-and-click
One-button access to programmable key functions
On-screen Scratch Pad window for note and message taking, and storing speed-dial numbers
On-screen bulletin board for displaying messages to all attendants using the 5550 IP Console on the system
Retrieve Key allows attendant to retrieve calls forwarded to the wrong extension
Single key transfer to voice mail
Twelve programmable keys for one-button access to the most commonly used attendant features and services
Six call processing keys for intuitive management
Call Answering Priority allows attendant to connect calls based on longest time waiting or origin
Call Waiting Threshold capability allows incoming calls to be routed to other consoles to reduce wait times
Comprehensive Hospitality Console feature set
Language Support for English, French, Spanish, German, Dutch, Italian, and Portuguese
Dual handset / headset jacks for monitoring or training new attendants
Adaptable telephony keypad and handset cradle for right- or left-handed console operators
Choice of colors for telephony hardware: light gray or dark gray
