Opening the Lines.....

December 5, 2005

Mitel Introduces New Mitel 5224 IP Phone!

User Guide

Mitel 5224 IP Phone

The Mitel 5224 IP Phone is a full-feature, dual port, dual mode telephone that provides voice communication over an IP network. It features a 40-character, white backlit LCD display screen for display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ringing and message indicator. It also offers 24 programmable personal keys for speed calling or one-touch feature access to a variety of other features. It is a full duplex handsfree speaker phone with context-sensitive softkeys providing users fast and easy access to the full features/functionality of the Mitel 3300 ICP and Mitel SX-200 ICP. Ten fixed feature keys provide convenient access to features such as Conferencing, Redial, and many customizable user settings.  The 5224 IP Phone supports Mitel Call Control (MiNET) and SIP protocols. The 5224 IP Phone also supports modules such as the Mitel Line Interface Module, Mitel 5310 IP Conference Unit, and the MItel IP Programmable Key MOdules 12 and 48 Button. It will support the WLAN Stand and Gigabit Ethernet Stand as well.

 The 5224 IP Phone is designed for any user within the enterprise that requires information about calls they handle combined with user-programmable access to advanced telephone system features. It is also Ideal for users who must change their telephone feature set to match their changing needs, especially managers and professionals who may travel frequently, are often away from their desk and frequently participate in conference calls. The 5224 IP Phone is ideal for contact center/help desk agents or for use as a Teleworker phone.

 Enhancements to the 5224 IP Phone include:

- Additional Buttons to address Enterprise RFPs and Small Business multi-key requirements

- 5212 has 12 Keys (11 Programmable and 1 Prime Line)

- 5224 has 24 Keys (23 Programmable and 1 Prime Line)

- White backlit display with an auto-dimming feature for improved legibility from almost any angle

- 5212 IP Phone: Support for Off-Hook Voice Announce and Handsfree Answerback

- Mute Button for Handset, Headset and Handsfree Mute functionality (new to the 3300 ICP!)

- 35 degree stand for better viewing angle

5224 IP Phone (Dual Mode) Features *

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   24 Programmable Keys

   White backlit display, with an auto-dimming feature, for improved legibility

   “Mute” Button replaces traditional Microphone Key: Support for Handset Mute, Headset Mute, and Handsfree Mute

   35 degree stand (base) for better viewing angle

   Support for new Wireless LAN (WLAN) Stand (upon availability)

   Support for new Gigabit Ethernet (GigE) Stand (upon availability)

  Support for both MiNET IP and SIP Protocols

Dual Port, 10/100 Mb switched Ethernet

2-line, 20-character white backlit "graphics" display with Contrast Control and Auto Dimming feature

3 context-sensitive softkeys for feature-set customization

24 programmable multi-function keys with dual-color (orange/green) LED indicators * (for speed dialing, broadcast groups, line appearances, feature access)*

10 fixed-function keys: Hold, Superkey, Message, Speaker, Mute, Redial, Cancel, Transfer/Conference, Volume Up/Down

Peripherals and Modules support (see below)

Superkey programming for easy access to PBX telephone system features

Icon Button Labeling for Global Market

Graphics display for future support of non-Latin (i.e. Asian, Cyrillic) characters

Dedicated headset jack

Speed Calling

Call Forward

Call Hold (Place/Retrieve)

Call Transfer

Conference Call Setup

Voice mail access – large message waiting lamp

Direct Page Send/Receive

Last number redial

Off-hook voice announce

On-hook dial

Do Not Disturb

Web browser desktop configuration tool

Automatic Call Distribution (ACD) Agent and Supervisor support

Wall Mountable

Customizable center panel

Hearing Aid Compatible Handset

2-position, 35 degree tilting stand

Release 2 handset included

Optional Peripherals Support:

Mitel 5310 IP Conference Units plug into the headset jack for instant superior quality voice conferencing in offices and meeting rooms.

Integrates with Mitel IP PKM12 and IP PKM48 for easy addition of quick access function keys. Two 48-button PKMs can be supported on the 5224 IP Phone on both the 3300 ICP and SX-200 ICP.

Mitel Line Interface Module (LIM) plugs into the back of the 5224 IP Phone, Dual Mode to allow analog Line connectivity, in order to make & receive calls, failover support, and Emergency dialing.

5224 IP Phone Specifications 

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 * Not all features are supported across all IP Platforms. Refer to the Mitel 3300 Integrated Communications Platform (ICP) brochure, and the SX-200 Integrated Communications Platform (ICP) brochure for more detailed information.